Guests from United Kingdom, United States, Spain and over 92 countries have loved this experience
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Andreea
Mar, 2024
Too crowded, too many people onboard, the way the chairs were facing the windows mare ot difficult to see the sight. When it started to rain not all people fitted inside and thusbothing could be seen outside. I don't recommend you.
Milica
Mar, 2024
Natalija is the perfect guide. She has great knoledge and presentation. The destination is wonderful, but we didn't expect anything less than the Eiffel Tower. Thanks for the good experience.
Bruno
Mar, 2024
Yes, it was a nice experience. We had done the whole trip on foot, so it was worth doing it again from underwater.
View original review in Spanish
Antonella
Mar, 2024
Wonderful experience, very friendly and organized staff. Only thing: little information regarding the history and sights of Paris during the cruise.
View original review in Italian
Ed
Mar, 2024
It was a lovely trip around the Seine River, Paris. We watch lots of beautiful things along the river. It was raining a little but it did not stop us from having fun. The inside of the boat in a convenient way to watch everything from within. Stepping out into the rail around the boat is better to catch some beautiful pictures and videos. It was a good experience to remember.
Ingrid
Mar, 2024
Recomiendo que lo hagan un domingo hay menos gente y la experiencia cambia totalmente, es más tranquilo y la ubicación exacta es a la derecha de la dirección que pone el mapa, te puedes guiar por el nombre de la empresa Bateaux Mouches, o simplemente buscarla en Google maps
Paula
Mar, 2024
The audio handsets in the middle of the boat on the Seine cruise were not working. Any of them. As my phone had died I couldn't use the QR code option to download audio guide either. Disappointing. Otherwise enjoyed the cruise.
Martiros
Mar, 2024
It was really good the location was really nice. We had a great time with my family so it was a really great experience.
Nicole
Mar, 2024
It's always nice to walk along the Seine. Paris is such a beautiful city! Because of the height of the Seine, the circuit was modified, which was a bit of a shame. Unfortunately, the weather didn't cooperate, but that's not your fault. Next time will be better ;-)
View original review in French
Rita
Feb, 2024
The expirence went well from ticket booking online to the smooth boarding and lovely boat trip through the seine river. There was no long waiting and we had so much fun.
Laurence
Feb, 2024
The cruise itself is great but the experience could be better if it were handled more professionally. It suffers from oversubscription that runs the risk of being like a cash cow with a reduction in service quality.
For example, it was not clear where the entrance was with a box outside the main wharf. The emailed instructions were good but not immediately to hand.
There were no staff to manage crowd control at the entrance and seasoned tour operators came in and moved their own guests ahead of those already waiting. The platform needs to significantly improve passenger crowd control. There was only a couple of staff checking tickets on the wharf but not a soul around to manage the crowds. The waiting area had no barriers, so people tended to make their own rules how to gather (ie in a big crowd surge formation with a rush of people being hurt or crushed).
There were no staff available to manage passengers on the boat itself (other than to drive the boat). Many people resorted to saving a spot for themselves against the side of the vessel, meaning that those seated couldn't see anything unless they also stood up and tried to look over or go to the side rail, creating a potentially hazardous situation - there's no one to look out if anyone was to go overboard. Audio was a rather vanilla recording that played back as though on a ghost ship with a clear absence of staff to save money and maximise profit. This all detracts from what is an amazing experience.
Emily
Feb, 2024
A lovely cruise down the seine. Really good tickets to purchase as you can go anytime in operating hours. Headout tickets are instantly on the app and very easy to use.
Hernan
Feb, 2024
Very nice experience on the Seine by boat, the guide gave a very complete explanation of the places where we passed, very satisfied! And the visit to the Arc was personal
View original review in Spanish
Jarvis
Feb, 2024
I loved the customer service & the warmth inside the cabin & the views outside.
Our only complaint was that in the booking instructions there was no information as to which # port we were supposed to report too. My wife is disabled with a walker & we had to walk around not knowing which port. The GPS for directions had us go all the way to the end. Only to find out that we were supposed to report to port #3. By the time we got there, we missed our boat & had to wait for the next boat. Also had we known it was #3 we could have walked to it immmediatly as it's the closest to the bus stops.
Ana
Feb, 2024
Ha sido genial, la realizamos a las 20h, para ver la ciudad de noche, apesar del fresco, todo muy bien organizado, muy bonito el barco, lo único que se agradecería algún comentario en español por megafonía, la autogia no es lo mismo,
Totalmente recomendado, merece la pena.
Lisa
Jan, 2024
The boat was clean and staff friendly. Good value for money. Commentary was quite comprehensive too. Would recommend.
Willy
Jan, 2024
Ticketing fast and good. Just need to inform what time we need to arrive for the time slot. We arrive 5-10min before the 11pm slot but already cannot join and end up waiting for the next slot. The attraction itself is good; unfortunately we cannot go into the notredame sightseeing as they need to re route.
Chiara
Jan, 2024
The Seine River cruise is a must-do experience in Paris! The view is fantastic. We chose the 5:30 p.m. shift and it was a perfect choice because we passed under the Eiffel Tower just as it began to shine.
View original review in Italian
Nadin
Jan, 2024
The Auidoguides from the ship did not work at all or only partially or were always interrupted.
The download for the cell phone did not work, although I don't know exactly whether it was my cell phone or the app.
View original review in German
Michelle
Jan, 2024
I loved the river ride and the staff was very accommodating to my friend with a bad knee. The tour was lovely, the sites was wonderful. I want to go again during the day.
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