Seine River Cruise & Moulin Rouge Show with Optional Glass or Half-Bottle of Champagne

The moulin rouge show was great! However before we were in Paris we looked at the tickets and it said it was a 10PM show and lasted 5 hours. Knowing we wouldn't want to take the cruise at night we emailed headout and they said we get tickets for the cruise at the end of the show for another day. At this point, we knew we had to go to the theater rather than the cruise meeting point. We arrived at the theater at the recommended time (9-9:30PM), and were told at the gate we had to exchange our phone tickets for tickets at the box office. At that point, we found out the show was actually at 11:00PM rather than 10:00PM as stated on the original tickets(It actually didn't start until 11:35PM). We asked the box office where we get the tickets for the river tour and were told they did not have any affiliation with whoever told us that. I emailed headout at that point and they replied they would get back with us in a few minutes, and to this day no further answer has come. We need to get a refund for the river cruise portion of this since we have never got a response, and we are no longer in Paris. Again, the moulin rouge show was great, the headout experience not so much!

We paid for the Seine River Cruise, but when we arrived at the gathering point. I was told that the river cruise was canceled. I was informed that i will be refunded for this? Please advise what the next step is to collect my money?

The moulin rouge was fantastic, can't fault the experience but the serine river cruise, 5 hour experience including transfers to the moulin rouge is mis sold. They get you to meet at 10pm, tell u there is not enough time to go on the cruise so can have it back another day or a refund. We chose the refund as we did not have time to re attend. Disappointed to say the least. But the guide was lovely and the show great so for that can't fault, just maybe need to re advertise and it is very misleading with no intention of the cruise happening the same evening at all.

The show at the Moulin Rouge is simply...EXCEPTIONAL...magical. A must-see at least once in your life. The cruise is also very pleasant, offering a great view of all the attractions of Paris. The journey by air-conditioned coach to the Porte du Moulin is a real pleasure :-) and the staff are very welcoming, helpful and smiling. In short, a more than perfect experience :-)

It was great we had a blast and good experience overall

Great show, not to be missed on a visit to Paris.