Book Dolphin Encounter + Royal Garrafón Reef Park Tickets in Isla Mujeres [2021 Update] | Headout
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Isla Mujeres: Dolphin Encounter with Optional Royal Garrafón Reef Park

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40 mins

Need a dose of the sun, sand, and the sea? Simply head to Isla Mujeres and interact with the world's smartest marine animals thanks to the Dolphin Encounter Program. Upgrade your experience and try water activities at the Garrafón Reef Natural Park.

highlights

  • Make friends with playful dolphins with the Dolphin Encounter program
  • Enjoy a mix of education and entertainment as you learn about these marine creatures
  • Experience 40 minutes of interaction, including handshakes, hugs, or kisses with dolphins
  • Upgrade your experience and visit the beautiful Garrafón Reef Natural Park
  • Admire the views of the Caribbean Sea, go snorkeling and kayaking, or relax on a hammock
  • Tuck into a delicious lunch buffet that includes refreshing drinks from the open bar

inclusions

Dolphin Encounter

  • Food & drinks
  • Admission fees
  • Cancun to Isla Mujeres round-trip transport
  • 15 min. of orientation
  • 40 min. swimming with dolphins
  • National open bar
  • Buffet food
  • Amenities: lockers, showers, lounge chairs, pool
  • Continental breakfast on board (bread, juice, and coffee)
  • Shopping tour to downtown Isla Mujeres
  • Bicycle Tour (Service available from 13 years of age and subject to availability, cost of admission to Tortugranja $3 USD not included)

Dolphin Encounter with Royal Garrafón

  • Cancun to Isla Mujeres round-trip transport
  • 15 min. of orientation
  • 40 min with the dolphins
  • Access to the Garrafón Park
  • Buffet lunch and national open bar in Garrafón Park
  • Amenities: lockers, showers, lounge chairs, hammocks, pool
  • Continental breakfast
  • Snorkeling gear, life jackets, kayaks, temazcal (subject to availability), and zip line in Garrafón Park

exclusions

  • Tips or gratuity
  • Photos of your experience with dolphins
  • Dockage at a cost of $200 MXN per person. Children 6 years and older must pay the cost of the spring
  • Other activities in Cancun or Isla Mujeres
  • Ground transportation (prior reservation) at a cost of $150 MXN per person

flexible cancellation policy

Get a full refund on canceling up to 48h before the schedule

your experience

Designed for people of all ages, Dolphin Discovery-Isla Mujeres is located just 20 minutes away by ferry from Isla Mujeres. The island is known for some of the most beautiful landscapes in the Caribbean Sea, so get into your holiday mood, let go of all your inhibitions and enjoy a swim with adorable dolphins in their natural habitat! Don't worry about your lack of experience - you will be standing on an underwater platform where the friendly dolphins will give you a kiss and a wet (but warm) hug! While you're standing there, you will have specialists recount fun facts about these playful dolphins such as their diet, breeding programs, and how they are looked after, as well as some tips to protect the environment. Once you're done with the dolphin encounter, go for a dip in the two pools, or just soak in the sun.

If you've chosen the option with entry to Garrafón Reef Natural Park, you will get to see a combination of the beauty of nature along with access to exciting activities on the island. Go snorkeling in one of the most beautiful coral reefs in Cancun or work out your extra energy with a kayaking trip in the lovely turquoise waters. When you get hungry, enjoy a bite (or much more) from the succulent buffet menu and sip on refreshing drinks from the national open bar. Later, lie down on the comfortable lounge chairs or hammocks, and relax. It's two unique experiences rolled into one - an absolute must-do!

know before you go

Ticket Information

This ticket offers the following options you can choose from:

  • Dolphin Encounter
  • Dolphin Encounter with Royal Garrafón

Important Information

  • Please use the comments section to include infants of 1 m or less in your reservation since their participation has no cost
  • You will need to pay for the dockage at the time of your registration just before boarding
  • The use of life jackets is mandatory in all aquatic programs
  • In Isla Mujeres, this program admits groups with a maximum of 20 people
  • Children taller than 1.40 m will be able to participate alone in any program when paying the adult rate
  • For the Encounter program, children with a height of 1.21 m and up to 1.40 m will be able to participate alone
  • Children with a height of 1 m and up to 1.20 m can participate in the Encounter program accompanied by a paying adult
  • If your child is shorter than 1 m, they will be considered infants and will carry out Encounter program activities regardless of the program in which they participate (it is a requirement that they adjust their vest)
  • The use of cameras in the water is not allowed. Professional photographs will be available for sale
  • Do not forget to use biodegradable sunscreen, to take care of your skin, the environment, and marine species
  • For safety purposes, women who are 5 months pregnant or less can only participate in the Dolphin Encounter program accompanied by another adult and after signing the responsibility form. Women who have crossed 5 months of pregnancy cannot participate in any of the aquatic activities
  • Remember to arrive 30 minutes before your program since you will receive a previous orientation
  • If you have any physical or health problem, contact us to provide you with all the information related to our services before making the reservation
  • We recommend that you bring towels, as well as cash for taxis, purchases, meals, and other expenses

Timings

Dolphin Encounter

  • Daily: 10:00 AM, 12:00 PM, 2:00 PM, 3:30 PM

Dolphin Encounter with Royal Garrafón

  • Daily 10:30 AM and 3:30 PM
  • The Garrafón Reef Natural Park is open from Sunday to Friday from 10:00 AM to 5:00 PM

Discounted Tickets

Infants aged 0-5yrs can enter for free. Simply present a valid photo ID and get free entry. Children aged 6-12yrs enjoy reduced ticket pricing (carry a valid photo ID)

my tickets

  • Your voucher will be emailed to you instantly
  • Please display your mobile voucher along with a valid photo ID at the ticket redemption point
  • If you have purchased reduced-price tickets, please carry your valid photo ID proof for verification
  • Kindly ensure that you arrive 30 minutes before the start time of your experience to avoid any delays

Ticket Redemption Point

  • Redeem your ticket at Dolphin Discovery Ferry Dock - Playa Langosta, Playa Langosta, Cancún 77500
  • This is located next to the Casa Maya Hotel in the Cancun Hotel Zone, and you can see the dock perfectly identified with the Dolphin Discovery logo
  • Ferries depart from Cancun to Isla Mujeres at 9:00 AM and 11:00 AM
  • Take the 9:00 AM ferry for a 10:30 AM activity start time, and the 11:00 AM ferry for a 12:00 PM, 1:30 PM, or 3:30 PM activity start time
    Get Directions to the Ticket Redemption Point

At Isla Mujeres

Dolphin Discovery Isla Mujeres

  • Once you're at the island, head to Dolphin Discovery Isla Mujeres
  • Address: Lt 26 Carretera Sac Bajo, Isla Mujeres 77400
    Get Directions

Royal Garrafón Reef Park

  • If you've chosen it as an option, you get to visit the Royal Garrafón Reef Park as well
  • Address: Kilómetro 6 Carretera Garrafón Lt 9, 77400 Q.R., Mexico
    Get Directions

Validity

This ticket is valid for the date and time selected during checkout

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