Krakow to Auschwitz Birkenau Tours

The details and information provided by the guide, he was very helpful and friendly. He was paced, and always waited for people to come close before he talked. Impressive tour.

Guide was very knowledgeable and explained each part of the tour in detail. Worth the money we paid. Definitely take trainers as there is alot of walking and stairs! Only downside we would say is the tour groups were too close together as it often occurred that we had to stop as we had caught up with the group before.

It is value for money. They provided pick up and drop off with adequate time in both locations (auschwitz and birkenau). While the tour was organized really well and our tour guide was quite knowledageable and experienced, I would have loved to hear more stories and details because I'm a big fan of history and have read quite a bit about concentrations camps and Nazi Germany. All in all it was great! Definitely worth seeing the locations in person for history lovers. For those not keen in history maybe the trip would be a little dry. But what's the point of coming to Poland and not visiting such a big historical area?

Travel to and from Auschwitz and Birkenau was easy and manageable. The tour guide was a lovely lady who was very well informed on Auschwitz and Birkenau. I learned a lot on this tour and it will not be a tour that I will ever forget.

Pick up and transfer was very good. The Salt Mines are a must see, a great experience. The Church is awesome. Auschwitz a sad reminder of the evil of war. May the souls of all those who perished there Rest in Peace. The tour guides were brilliant, very informative and willing to answer questions.

Everything was perfectly organised. They picked up us from the hotel and also the italian guide was really good. Thank you very much for this experience.

La guide francophone était très bien. La visite est trop courte malheureusement mais il y a beaucoup de monde donc on ne peut pas trop traîner. Tout est bien organisé.

Visited with my mother as part of her Mother's Day surprise. Seems wrong to say we enjoyed it but definatley an eye opening experience that I believe everyone should do at least once. We booked prior to travelling to Krakow but were kept informed with text and WhatsApp messages. Our driver 'Norbert' was excellent. His english was perfect and was great to chat with on the journey to and from the camp. He gave as a guided tour as we travelled through Krakow to pick up two other visiters and was very informative. I would personally request him to be my driver when I visit again. Once we arrived at Auschwitz, we were handed over to one of the licenced guides who was very informative. She also had excellent english and thanks to the headsets, we were able to hear her clearly. She showed us around the site and explained everything as we went. As others have said, it did sometimes appear quite rushed due to another group waiting to get into the area where we were. I would personally have liked to have been able to spend time at some of the locations to read the displays and take in the magnitude of what we were seeing but instead I took pictures to read them later. Following our tour, we had a quick break and something to eat. I'd highly recommend taking a packed lunch as there are very limited places to get food at the site and the places there are, were very busy with long queues. After our break, we moved over to Birkenau. This site is a lot more open and exposed so I would recommed taking warm clothing and suitable shoes as some areas were quite muddy and uneven. Unfortunatly, we didn't have the benefit of the headsets for this part of the visit so it was quite difficult to hear what the guide was saying but we luckily managed to stay near the front so we could hear most of it. Again, the guide was vey informative and patient with us. She did her best to ensure everyone could hear her and follow what she was saying. While we were there, they were completing some maintenance which meant a longer walk than usual but everything was well organised and easy to follow. Once we left the site there was time to visit the gift shop and facilities. My only personal disapointment was that all three gift shops were sold out of the guide books in English. There were also other members of our group who complained. Considering that a large majority of the visitors to the site are most likely English speaking, this seems a pretty poor oversight. After leaving the site and starting the long journey home, again our driver gave us lots of information about the areas we passed through and made the journey very enjoyable. In conclusion, I would highly recommend this tour with 'Hello Krakow' if you are visiting Krakow, and request 'Norbert' as your driver. I would suggest paying the little bit extra to go on the tour with smaller groups as from what I saw of the other groups, they appeared quite large and it would probably be difficult to follow. Always check the weather before you visit as large areas are outside. Ensure you have a warm jacket and comfortable shoes as there is a lot of walking involved. We personally covered 27,000 steps. Thank you very much to everyone at 'Hello Krakow'. We will 100% be booking with you again when we return.